VoIP has been around for over 20 years now, with the first ever VoIP service being launched in 1995. This technology allows the sending and receiving of voice data packets over the internet in order to facilitate a phone call.
Internet-based telephony is hugely in demand at the moment, with more businesses than ever deciding to make the switch over to this new technology. Whilst some businesses are happy to remain using their traditional telephone lines, most are choosing to experience the benefits of VoIP.
What Is Hosted VoIP?
When it came to your traditional phone lines, your service provider would have been the one to provide maintenance to the phone network. With the introduction of VoIP, it became possible to manage the equipment in-house instead.
This may be viable and more cost-effective for larger corporations, which have huge contact centers with thousands of employees working at a time, but smaller businesses will be better off using their wholesale VoIP termination providers’ branch exchange. Providers, such as https://www.idtexpress.com/, can provide all of the necessary hardware alongside maintenance of a telephone switching system, which is a requirement for VoIP.
How Much Does VoIP Cost?
One of the biggest benefits of switching to VoIP is the cost savings a business can make.
An ongoing forecast by Ofcom shows that the price per minute for VoIP calls has been steadily trending downwards. From the 1st of April, the PPM was 0.489, with a forecast for prices of 0.433 from the 1st April 2020. As you can see, the increased adoption of VoIP, coupled with competitive pricing between providers, has resulted in a hugely cost-efficient service to make calls.
Adopting the New Telephony Standard
Speaking to a reputable wholesale VoIP termination provider now in order to determine your business needs and service requirements would be a good first step in beginning your VoIP transition.
Older telephone lines are due to become obsolete, with forecasts indicating that most providers will have stopped this older service by 2025. Due to this projected fall in traditional service providers, it is therefore of the utmost importance that businesses begin to make the switch sooner rather than later. Luckily, VoIP can easily integrate into your existing telephony system, meaning you will not experience a loss of basic service whilst upgrading to this new standard.
