Archive for the ‘Marketing’ Category

B2B Versus B2C Marketing May 2nd, 2010

admin



Many clear distinctions can be found between B2B (business to business) and B2C (business to consumer) marketing. The two categories employ similar marketing programs such as direct marketing, internet marketing, and advertising and public relations. But they differ in what these programs say, in the execution of these programs and the result of the marketing activities. Both B2B and the B2C employ the same initial steps in developing a marketing strategy. From the point where you spot who the customer is and why they want to hear your message, the marketing activities diverge.

Based on relationship building marketing efforts, B2B marketing explicitly caters one business to another business. Therefore, it maximizes the value of the relationship. Normally small, focused target market, B2B features a multi-step buying process and longer sales cycle. Focusing mainly on educational and awareness building activities, its brand identity is created on personal relationship. The business value determines its rational buying decisions.

B2C marketing focuses on a group or target consumer in order to disclose, sell or market services or goods to the community. Its ultimate aim is to change shoppers into buyers as forcefully and constantly as possible. B2C is product driven and maximizes the value of the transaction. It usually provides in-house service or maintenance software networks for other organizations to exploit so as to lift marketing, sales, profits and efficiency. Examples include marketing sites and anything that targets business holders, decision makers and managers.

B2C features a large target market, single step buying process and shorter sales cycle. Repetition and imagery create its brand identity. B2C focuses on merchandising and point of buying activities including coupons, displays and store fronts. Basically any business that offers a retail product to the public comes under this type.

A strong brand is essential for both B2B and B2C marketing. In B2C markets, the brand encourages the shopper to purchase, remain loyal and potentially pay a higher price. With B2B, it will only help you be considered, not essentially selected. The buyer’s emotional view on the purchase is the bottom line of these two markets. Consumers make purchase decisions based on security, status, quality and comfort. The buying decisions of business buyers depend on increasing profitability, reducing costs and enhancing productivity.

Continue reading...


 

What is the Difference Between Marketing, Advertising and Public Relations? April 8th, 2010

admin



Though marketing, advertising and public relations can all be integral to the success of your company and they all have some glaring similarities in how they can help your company succeed on some level; each is indeed a different element, approached in a different way in order for it to work the way it is supposed to work in an effort to reach an ultimate goal.

Marketing could be considered the whole ball of wax in this equation. A company’s marketing department could be subdivided into several smaller sections that operate as separate entities, but all work toward the same ultimate goal – which is the success and growth of the company.

A company’s marketing department could, and should include smaller departments that are responsible for: public relations, advertising, customer service, market share research as well as pricing, distribution and product placement.

The piece of the equation that is advertising has the sole responsibility of putting your product or service where the public can see it. Advertising lets the consumer know what it is that you have to offer, then lets them know why exactly they need it. A company could pay a pretty penny for advertising; in fact the advertising budget is often the largest part of the marketing plan’s expenditure. As the saying goes, “you have to spend money to make money.”

Public relations can make prospective consumers want to buy your product or your service, but public relations is a much less direct approach to gaining sales than advertising. The point of public relations is to highlight all of the positive things that your company does and is involved in, while simultaneously keeping anything that could possibly be construed as a negative out of the public eye. It is the public relations departments’ responsibility to make the company look good in the public eye and they will take several routes and measures to get there. A public relations department may schedule charity events, distribute press releases highlighting company achievements or company community efforts and schedule public speaking appearances at educational or industry seminars – anything that can put the company under a good light while in the public eye is the public relations department’s main concern.

The company marketing plan is how both of these integral parts of business come together, along with several other aspects, to ensure company success and growth. Each individual focal point of the marketing department is integral to the success of the marketing plan.

Market research, which is probably the most intensive piece of the puzzle, will determine exactly who your target customers are.

With this information in hand, the product or service that you are offering can be priced accordingly for the target audience. Once pricing is established, the advertising department can begin its job of getting the word out that your company has a service to offer. Depending upon the advertising budget, this can be done in many ways: through television, radio, print ads, billboards and/or flyers pointed directly toward the target customer.

The PR company departments’ work can coincide with the advertising departments, to ensure that the company is being viewed by the potential consumer in an overall positive light while the flood of advertisements are reaching the target audience. Working every angle of public relations along with following a sound advertising campaign will ensure that the most positive message possible reaches the masses of your target audience of customers.

Once the customers are reached and desirous of the company has to offer, details like distribution of product and inventory management are put into place to ensure that the service or product is always available and delivered on time.

From the above description, advertising and public relations may just seem like small pieces of the overall marketing puzzle, but without them the marketing plan could never fully be realized and the company’s success would suffer accordingly.

Continue reading...


 

How to Find Online Marketing Resources For Your Business April 8th, 2010

admin



Looking online for marketing help? You may already know that finding anything online is dependent on what words you use in the search box. Search engines make shopping or info gathering on the web so easy when you know how to get into the “online info box!” So the entrepreneur or marketing professional attempting to sell a product or service on-line must get great tools and resources for success! On-line marketing and advertising resources work the same way as conventional merchandising methods except they let you know the language, the communication steps, and the tools to get the customer anxious to buy from you!

Keywords and phrases are used to find the resources you’re looking for as well as to find your own business! Let’s consider that you sell “sports collectibles,” then those two words should appear several times on your website to allow the search engine to optimize the information. Other important keywords and phrases related to a company’s products, services, and operation should also be included to broaden the scope of a search. For instance, someone shopping for sports collectibles may enter a search for “sports memorabilia” instead and get to your site! This process of combining and repeating words and phrases to increase traffic on a website is called search engine optimization (SEO).

On-line marketers can develop powerful strategies to maximize visibility and access to a website by learning a just a few simple search engine optimization techniques. When doing research to develop these strategies, remember that you are not looking for another business opportunity, but for important marketing information. Most of the good websites are found in the non-advertised links from your “online marketing resource” search string.

Check out free portals such as Tamingthebeast.net and Marketingprofs.com. These web sites provide excellent information on how to use keywords and phrases and other aspects of online marketing. For marketers who need more detailed instruction, companies like Lyris.com and KnowThis.com offer free on-line training and tutorials to develop search engine marketing skills. They also charge for their services which may be an option for the busy marketer with a budget! Something to consider if you need to get a campaign going right away with confidence!

These are just a few sites to consider. Remember, there are so many free and paid services out in cyberspace. Try different search strings; some open, some within quotation marks. You will find whatever you are looking for by using the right keywords. Need email marketing tools? Guess what search string you should use? How about SEO tips for the newbie? Yup, I think you may be getting the idea? Hey, how did you find this article? Good keywords! (EzineArticles.com is also a fantastic free resource so check right here for more online marketing articles!)

Continue reading...


 

Marketing Research March 9th, 2010

admin



Market research is the collection and analysis of information regarding consumers (potential customers), competitors (same business type), and the effectiveness of marketing programs (i.e. direct mail marketing, newsletters, signage, etcetera). It’s an act of action before leaping into a business, and an educated move that determines the feasibility of a new business.

Through market research small businesses and corporations alike:

· Test interest in new services and products

· Improve customer service

· Develop competitive strategies

Both startup businesses and established businesses need to define, evaluate, and plan a course to pursue their market. The end result of market research is a business that is more responsive to customers` needs and increase profits.

As your business develops, market research needs to be an ongoing part of your business.

Anyone who is familiar with writing a business plan knows how unpredictable the market can be. Another reason why market research needs to be integrated.

Three Essential Areas

Market research is time consuming. Don’t let anyone fool you! And if you own a small business you’ll find time an issue. But don’t give up. Even the simple things you do like talking to a customer about what he or she wants, or chatting with a supplier is conducting market research.

Gather information from these three essential areas.

Consumer

· Information from and about your customers

· Feedback on the likes and dislikes of your customers

· What services or products did the consumers like best

Competition

· Help you determine what works and what hasn’t worked

· Give you ideas for improving

· Provide insight into how to increase your market

Environment

· Economic

· Social

· Political forces

All of this information shapes the way we do business. Keeping it close on hand allows you to stay abreast of and respond to particular trends or events that influence your small business.

Secondary Research Sources

Secondary research sources are easily obtainable. This is information that’s been collected by someone else just lying around for you to benefit from.

· Journals

· Newspapers

· Surveys

· Telephone books

· Government publications

This form of secondary research information is accessible at the library or by researching the Internet. It’s the primary source you’re really after. Obtaining firsthand information from your customer or competition is current; thereby, making it the most valuable means of market research.

Market research doesn’t take a rocket scientist. Most of us do it everyday without realizing it. As a business owner, you should educate yourself in the market research tools available to you. What you learn from a little research could save your business.

Continue reading...


 

Marketing Consumer Desires and Needs March 7th, 2010

admin



Marketing strongly targets our desires and introduces new ones. From the creative aspect, much of the marketing we see is geared towards our “needs”, but many of our “needs” are actually “desires”. We don’t really “need” a cell phone but we’ve come to convince ourselves (via marketing) that we should not risk being without them. What would happen if we had car trouble without a way to communicate? How secure would we feel about our teenagers going to the movies without their cell phones?

A great example of marketing convincing consumers of new desires is the cosmetic industry. The objective within the cosmetic industry is our “need” to stay healthy and young. Good health is a must, therefore this requirement is a great target, which in turn makes us (the consumer) very vulnerable. There are beauty products on the market that convince consumers through the power of advertising, by way of a beautiful, flawless model, that “XYZ” cream can reverse the signs of aging or that “ABC” ointment will make one’s lips fuller. We somehow become convinced that the purchase of more than one product will address all our “needs”. Sadly, most of the products on the market are redundant in their chemical make-up and aren’t worth the plastic they are bottled in – hence the reason why the cosmetic industry is well over a billion dollar industry.

Another great example of marketing creating new desires are infomercials. Through infomercials, consumers are introduced to innovative products that “we all have somehow been missing throughout our lives”. If you have 20 minutes to spare, these marketing geniuses will have you convinced that you need their product. Interestingly enough, most products (i.e. desires) purchased via this method are usually short-lived and end up in the garage-sale pile.

I think creative marketing initially targets our needs through stimulation of our desires.

Continue reading...